Lemon Law Resources
 

Missouri Lemon Law

Missouri Lemon Law Resources


Missouri.gov
Official State of Missouri Home Page

Missouri Attorney General's Office
Consumer Protection, Law Enforcement,
Open Government, File a consumer complaint.

Missouri.gov - Search
Powered by Google Search

Lemon Law Articles

Summary of The Missouri Lemon Law
This information is not intended as legal advice. (Disclaimer)

THE MISSOURI LEMON LAW

The following is an brief explanation of most relevant provisions of the Missouri lemon law.

The complete text of the lemon law can be found at Missouri Rev. Stat. section 407.560 et seq.

VEHICLES COVERED BY THE MISSOURI LEMON LAW

The Missouri lemon law covers any new motor vehicle being transferred for the first time from a

manufacturer, distributor or new vehicle dealer; that has not been registered or titled in the state or any other state; and that is offered for sale, barter or exchange by a dealer franchised to sell,

barter or exchange that particular make of new motor vehicle. This includes demonstrators or

lease-purchase vehicles as long as a manufacturer.s warranty was issued as a condition of sale.

The lemon law does not cover used vehicles, and appears not to cover leased vehicles unless acquired through a lease-purchase. The lemon law does not cover commercial motor vehicles, off-road vehicles,

mopeds, motorcycles, and recreational motor vehicles other than the chassis, engine, powertrain and component parts.

CONSUMERS COVERED BY THE MISSOURI LEMON LAW

The Missouri lemon law covers the following consumers:

1. The purchaser, other than for purposes of resale, of a new motor vehicle primarily used for personal, family, or household purposes;

2. Any person to whom the new motor vehicle is transferred for the same purposes during the duration of an express warranty applicable to the new motor vehicle; and

3. Any other person entitled by the terms of the warranty to enforce its obligations.

PROBLEMS COVERED BY THE MISSOURI LEMON LAW

The Missouri lemon law covers any default or condition that impairs the use, market value or

safety of the new motor vehicle to the consumer. This is referred to as a nonconformity.

The lemon law provides manufacturers with an affirmative defense if it can be shown that:

1. The alleged nonconformity does not substantially impair the use, market value or safety of the new motor vehicle; or

2. A nonconformity is the result of abuse, neglect, or unauthorized modifications or alterations of the new motor vehicle.

MANUFACTURERS DUTY TO REPAIR A VEHICLE

If the consumer reports a nonconformity to the manufacturer or its agent during the term of the express warranties or during a period of one year following the date of the new motor vehicles

original delivery to the consumer, whichever comes first, then the manufacturer or its agent must

make the necessary repairs to conform the new motor vehicle to the express warranties.

The necessary repairs must be made even after the expiration of the term of the express warranties or the one year period.

MANUFACTURERS DUTY TO REPURCHASE OR REPLACE A VEHICLE

If the manufacturer, its agent or authorized dealer is unable to conform the new motor vehicle to

any applicable express warranty by repairing or correcting any nonconformity after a reasonable

number of attempts, the manufacturer must, at its option, either repurchase or replace the new motor vehicle.

REASONABLE NUMBER OF REPAIR ATTEMPTS

The Missouri lemon law establishes a presumption that a reasonable number of repair attempts

has been undertaken to conform a new motor vehicle to the applicable express warranties if, within the express warranty term or during the period of one year following the date of the new

motor vehicle.s original delivery to a consumer, whichever expires earlier, either of the following occurs:

1. The same nonconformity has been subject to repair four or more times by the manufacturer or its agents, and the nonconformity continues to exist; or

2. The new motor vehicle is out of service by reason of repair of the nonconformity by the

manufacturer, its agents or authorized dealer for a cumulative total of 30 or more working

days, exclusive of down time for routine maintenance as prescribed by the manufacturer.

The 30 day period may be extended by a period of time during which repair services are not

available to the consumer because of a conditions beyond the control of the manufacturer or its agents.

The term of the express warranty and the one year period following the date of the new motor vehicles original delivery to a consumer may be extended if the nonconformity has been

reported but has not been repaired by the manufacturer or its agent by the expiration of the applicable period.

NOTICE AND FINAL REPAIR ATTEMPT

Before availing himself or herself of the provisions of the lemon law, the consumer or the consumers representative must give written notification to the manufacturer of the need for

repair of the nonconformity, in order to allow the manufacturer an opportunity to cure the alleged nonconformity. Upon receipt of the notice, the manufacturer must immediately notify the

consumer of a reasonably accessible repair facility of a franchised new vehicle dealer. After the

consumer delivers the new motor vehicle to the authorized repair facility, the manufacturer has ten calendar days to conform the new motor vehicle to the express warranty.

DISPUTE RESOLUTION

If the manufacturer has established an informal dispute settlement procedure that complies with

16 C.F.R. Part 703, then the provisions requiring refund or replacement do not apply unless the

consumer has first resorted to the informal dispute settlement procedure.

TIME PERIOD FOR FILING CLAIMS

An action must be commenced within the earlier of (1) six months following expiration of the express warranty, or (2) 18 months following the date of the vehicle.s original delivery to a

consumer. If a consumer resorts to an informal dispute settlement procedure, an action must be commenced within 90 days following the procedure.s final action.

REMEDIES UNDER THE MISSOURI LEMON LAW

REPURCHASE

The Missouri lemon law sets out the following amounts that a manufacturer must pay when it repurchases a new motor vehicle under the lemon law:

1. The full purchase price of the new motor vehicle; and

2. All reasonably incurred collateral charges, meaning those additional charges to a consumer not directly attributable to a manufacturer.s suggested retail price label for the new motor

vehicle, including all sales tax, license fees, registration fees, title fees and motor vehicle inspections;

3. Less a reasonable allowance for the consumer.s use of the vehicle.

Refunds must be made to the consumer and lienholder of record, if any, as their interests may appear.

REPLACEMENT

The Missouri lemon law provides that a replacement new motor vehicle be an identical or reasonably equivalent new motor vehicle that is acceptable to the consumer. The consumer is responsible for a reasonable allowance for the consumer.s use of the vehicle.